Postage & Delivery
UK Orders
- Method: Free Delivery via Royal Mail
- Processing Time: Please allow 1-2 business days for your order to be processed
- Delivery Times: Please allow 2-5 business days for delivery within the UK
International Orders
- Shipping charge: Calculated during checkout.
- Method: Royal Mail Insternational Standard
- Processing Time: Please allow 1-2 business days for your order to be processed
- Delivery Times: Delivery times for international orders may vary depending on the destination country and customs procedures
- Customs Duties and Taxes: Please note that international customers may be subject to customs duties and taxes upon receipt of their order. These charges are the responsibility of the customer and are not included in the shipping cost.
Lost or Damaged Packages
Claims: If your package is lost or arrives damaged, please contact us within 7 days of the expected delivery date. We will investigate the matter and arrange a replacement or refund as appropriate.
Delivery Address
Please ensure that the delivery address provided is accurate and complete to avoid delays. We cannot be responsible for orders delivered to an incorrect address.
Out-of-Stock
Notifications: If an item you have ordered is out of stock, we will notify you as soon as possible and provide you with an estimated delivery time or offer a refund.